Sur la Réunion, les délais de livraison sont rapides : entre 24 à 48 heures ouvrées. Pour la Métropole, il faut compter entre 7 à 14 jours maximum, selon le transporteur et la destination.
Est-t-il possible de payer à la livraison
Oui, nous proposons le règlement à la livraison ! Ce service est disponible exclusivement dans le sud de l’île de La Réunion, à savoir Saint-Pierre, Saint-Louis, Le Tampon et L’Étang-Salé.
Il vous suffit de choisir cette option lors de votre commande : vous paierez directement lors de la remise du colis.
Puis-je retourner un article ?
Vous avez 14 jours après réception pour nous retourner un article neuf, inutilisé et dans son emballage d’origine.
Contactez-nous pour obtenir une étiquette de retour et connaître la marche à suivre.
Que faire si mon produit est défectueux ?
Si un article présente un défaut ou est endommagé, envoyez-nous une photo dès réception. Nous évaluerons le problème rapidement et vous proposerons un remplacement ou un remboursement selon votre choix.
Puis-je récupérer ma commande en Click & Collect ?
Oui, nous proposons le service Click & Collect à Saint-Pierre. Il vous suffit de passer commande en ligne et de sélectionner "Retrait sur place" lors du paiement.
Une fois votre commande prête, vous recevrez un message pour venir la récupérer directement, sans frais et sans attente.
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